Defusing Culture
Shock
(By Melinda
Pittman)
Receiving and
accepting a job offer is one of the greatest feelings in the world,
especially if the job is one you’ve been working toward for quite
some time. While such euphoria is a good thing and a natural
consequence of personal achievement, it can often distract one from
fully preparing for the potential pitfalls that await during the
first 30 days of employment. One such pitfall is culture
shock.
Every company in
operation has its own culture, the way in which the company is run
and the way in which things are done. Even if you make a career
move within your chosen field and start work at a company that deals
with the same product or market, you can still encounter culture
shock. Many employees have been unprepared to deal with it, and as a
result, what was initially a wonderful life-enhancing experience
turned into a nightmare.
Just about
everybody has encountered culture shock at one time or another
during their career.
The only difference is how much and to what extent you’ve
encountered it. It may
have consisted of minor instances that had no adverse effect on your
employment, or it might have placed major obstacles in your path as
you attempted to assimilate smoothly into your role at the company.
Nothing can dampen the
enthusiasm of a new job like being derailed by culture
shock.
People first, processes
second
Successfully
defusing culture shock requires some critical prerequisites. The first is the
acknowledgement that it deals first and foremost with people and how
they’ve chosen to do things within their present environment. The second is the
acknowledgement that culture shock is going to exist, in one form or
another, at your new job, and that you’ll need to put forth effort
in order to address it. And third (and this is the most important
one for those of you in management positions), you won’t be able to
initiate positive, pro-active change within the company without
first understanding completely the culture-driven practices that are
currently in place.
Below are some
strategies for dealing with culture shock and defusing the impact it
could have on your new position.
- Do some homework
beforehand—You know the old saying: “Preparation prevents poor
performance.” It
certainly applies here. Any information you can
obtain about the company and how it operates before you actually
start working there gives you a decided
edge.
- Maximize your
“grace” period—Co-workers at your new employer have subconsciously
prepared to give you some slack during your first few weeks on the
job. Take advantage
of this and learn as much as you can. Do not be afraid to ask a
lot of questions.
You’re making an investment in your new position and also
in your future peace of
mind.
- Observe, observe,
observe—Asking questions is only half of the equation once you
start the job. The
next thing you should do is make a concerted effort to watch what
others are doing and how they do it. This pertains not just to
those who are training you during official orientation, but also
to everybody else in the
office.
- Trial-and-error—Face it,
you’re going to make some mistakes now and again. But by learning
from your mistakes and understanding what works and what doesn’t,
you can dramatically improve your learning
curve.
Position yourself for
success
The difference
between success and failure can often be very small, especially when
you enter a new company and attempt to become a valuable member of
the team as quickly as possible. Not adjusting or adapting to
the new company culture is one of the things that can easily derail
you and interrupt any momentum you might have generated during the
interview process.
Don’t let the excitement you’re
experiencing from landing a great job disrupt your focus. Ensure that your transition
is as smooth as you can make it. The faster you start
contributing to the company, the better it is for you, the company,
and your future relationship.
Prepare to defuse culture shock and take the steps necessary
to make your next stop on the career ladder an enjoyable
one.
If you have any questions about this topic, please contact me
at melinda@thepitttmangroup.com.